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Terms and Conditions

All items are dispatched from our UK warehouse and are delivered within 2-3 working days. Please refer to the delivery page for further information regarding delivery. If there is a problem with your purchase you must contact us within 24 hours. All items are fully inspected by our QC team. If for any reason you are not happy with the item you are entitled to return this for a refund minus postage charges this must be done within 14 days. Please note that all prices quoted include free postage to all addresses within mainland United Kingdom. Any items sent by courier service to the Scottish Highlands, Islands, Northern Ireland or the Isle of Mann, Channel Islands etc will incur a surcharge of £6 per parcel.

Privacy & Cookies

The stormtrading.co.uk website is managed by Storm Trading Group Ltd. The purpose of this statement is to inform users about what information is collected about them when they visit this site, how this information is used, if it is disclosed and the ways in which we protect users’ privacy. Any information you provide will be held securely and in accordance with the Data Protection Act 1998. Your personal details will not normally be disclosed to third parties. In some circumstances however we may need to disclose your personal details to a third party so that they can provide a service you have requested, or fulfil a request for information. Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act 1998, and used only to provide the services or information you have requested.

What we collect:

We may collect the following information:

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. These pieces of information are used to improve services for you through, for example:

Display Advertising

We would also like to make you aware of the fact that we have implemented and use Display Advertising using Google Analytics Remarketing to advertise online. Third-party vendors, including Google, may show our adverts on sites across the internet. Both Storm Trading and third-party vendors, including Google, use first-party cookies and third-party cookies together to inform, optimise, and serve ads based on previous vists to our website.

If you do not wish to see these ads then you may opt out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager.

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: